News and Blog

  • Pyramid Summer Specials

    Posted on July 24th, 2018 by Adminstrator

    Featured Summer Service According to wikipedia, “Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method intended to improve operations and cut expenses.” A managed service agreement allows the business to focus on what they do best and outsource the IT responsibilities to a third party…. Read more

  • 3 Office 365 Updates that Came Out in May 2018

    Posted on June 6th, 2018 by Adminstrator

    Office 365 Updates that Came Out in May 2018 It doubled-down on satisfying iPad and iPhone users, updated the platform’s search capabilities, and reaffirmed its commitment to helping administrators reinforce security measures. 1. Attack Simulator for Office 365 Threat Intelligence is now generally available An announcement from Debraj Ghosh, an employee with the Microsoft Tech… Read more

  • Do you assume you have good backups?

    Posted on May 2nd, 2018 by Adminstrator

    I have had 100's of discussions about how customers do backups. History tells us that 6 out of 10 businesses will experience some type of data loss or technology disaster. They are very proud of their strategy and often go into a lot of detail. When I ask how often they do test restores on… Read more

  • IT Hiring and Staffing – What you need to know

    Posted on February 14th, 2018 by Joel Nimar

    We are beginning 2018 and haven’t changed the way we recruit and hire employees. We write a job description, advertise the job. Sift thru a basket of resumes, many not qualified, and then start the interviewing process with mixed results. This is an expensive, time consuming process and usually a distraction from our primary jobs…. Read more

  • Your 2018 Checklist for Hardware Maintenance

    Posted on January 9th, 2018 by Joel Nimar

    The beginning of the year is always busy as businesses put together new fiscal year plans and budgets. One item to keep in mind as you prepare for your new plans and budgets is hardware maintenance. It's an issue that isn't always top of mind until something goes wrong, but it's better to be prepared… Read more

  • Why an OEM maintenance contract isn’t always the best option

    Posted on November 20th, 2017 by Joel Nimar

    OEM maintenance contracts may lose their initial appeal rather quickly, leaving companies to pick up the tab on expensive hardware repairs. Sometimes going straight to the source isn't the best way to address a problem. While common sense may indicate that manufacturers are best equipped to deal with issues with their own equipment, that isn't… Read more

  • PTSInet, our Cisco Smarnet Compatible Solution Raises the Bar

    Posted on July 29th, 2017 by Joel Nimar

    PTSInet, Our hybrid cisco Smartnet™ and Smartnet compatible solution is getting better and better than ever. Pyramid Technology Services is pleased to announce, PTSInet Plus. With new features and benefits to totally support our customers and their mission critical networks. Our US based, Technical Assistance Center (TAC) is available for consulting services in addition to… Read more

  • 3 Essential Features of a Legacy System Support Package

    Posted on May 16th, 2017 by Joel Nimar

    More often than not, you don't have to decommission your legacy systems, but supporting that technology after senior IT personnel leave your organization can be challenging. When do your senior system administrators plan to retire? How much time will it take to train junior sysadmins how to work with your legacy environment? Depending on the… Read more

  • Why you don’t always have to decommission your legacy systems

    Posted on April 26th, 2017 by Joel Nimar

    Most tech bloggers would argue that you should have decommissioned your legacy systems yesterday. In some cases, they may be right, but not always.

  • How legacy systems can enable IT to focus on innovation

    Posted on March 1st, 2017 by Joel Nimar

    When regarded as a profit center, IT receives the human capital, time and financial support required to focus on innovation.

  • On-premises or Cloud: Which is better for your company?

    Posted on January 24th, 2017 by Joel Nimar

    According to Microsoft, 86% of Small and medium businesses have some applications on a cloud service.  There are, in fact, a lot of good reasons to make the move. There are also cases where on-premises deployment is the best choice. How do you decide? Software requirements are a basic consideration. Does the cloud service's software… Read more

  • Is It Time for a Network Upgrade?

    Posted on January 21st, 2017 by Joel Nimar

    By the year 2019, Cisco VNI predicts that there will be 11.5 billion devices worldwide. What does this mean? Well, it means:   We will be utilizing more than triple the bandwidth we had available a few years ago. Statistically, each individual will have at least 1.5 devices in their ownership. Given that 2019 is… Read more

  • 80% of IT Costs Occur AFTER the Purchase – What Can You Do About It?

    Posted on September 29th, 2016 by Joel Nimar

    Many businesses are discovering something very powerful – Enter third-party maintenance programs According to one recent study, it's estimated that the average business spends as much as 6.4% of its entire annual revenue on IT expenses alone (Hardware & Software, Administration, Operations, End-User and Downtime). This is a large part of the reason why IT maintenance and… Read more

  • [Infographic] See how our unique business philosophy separates us from other suppliers

    Posted on September 14th, 2016 by Joel Nimar

  • Sun – Oracle end-of-life product list and support options

    Posted on December 10th, 2015 by Adminstrator

    Pyramid Technology Services keeps your Sun – Oracle hardware running for a minimum of seven years past Sun – Oracle's 'Premier Support for Hardware and Operating Systems' date. Even if your product can still be supported by Sun – Oracle, it is worth considering switching to our support: Large savings on hardware maintenance and upgrades… Read more

  • 5 reasons to review your hardware maintenance agreement for the new fiscal year and what questions to ask yourself

    Posted on December 10th, 2015 by Adminstrator

    It can be easy to stick to the status quo, but as your company evolves and moves into a new fiscal year, it is important to review your current maintenance agreements. This can save you money, both in the long and short term, as it prevents any lapses in coverage that can occur when companies… Read more

  • PTSICloud: An Appealing Mix of Comprehensive Cloud Technology and Caring Customer Service

    Posted on July 23rd, 2015 by Joel Nimar

    Cloud computing offers an array of conveniences, although many users seem to be running into continued frustrations with their cloud provider. Many users are experiencing a lack of caring customer service from their cloud provider. A shocking third of respondents in a recent Forrester survey claimed that their providers charged them for every question or incident, no matter… Read more

  • Pyramid Technology Services Reaffirms the Company’s Commitment to Personalized Service in Order to Satisfy Customer Needs for Innovative Solutions

    Posted on July 14th, 2015 by Joel Nimar

    From the CEO: Customized Responses Meet Your Specific Needs We were gratified to receive so many detailed responses to our recent questionnaire – “When running your IT department, what are some of the common problems you face when dealing with: Computer Resellers, IT Service Providers, and IT Staffing”?   I recently addressed some of the… Read more

  • University IT Professionals Face Special Challenges

    Posted on May 19th, 2015 by Joel Nimar

    Problems Within the ‘Ivory Tower’ Are Not Unique In an effort to better serve our clients, Pyramid Technology Services recently conducted a survey among industry IT professionals regarding their primary concerns and common problems when dealing with computer resellers, IT service providers, and IT staffing. Today, I’d like to share some of those issues and comments… Read more

  • What to do When Your Hardware is Declared End-of-Life

    Posted on May 18th, 2015 by Joel Nimar

    So you spend lots of money on servers, storage arrays, or networking equipment and it works great for your business, but after 2-3 years, your OEM declares the product end-of-life, no longer offering maintenance, but your equipment still works fine. In fact, a recent study by Forrester Research among IT leaders at more than 3,700… Read more