Posted on September 24th, 2013 by Joel Nimar
In August, 2012, when Mattapan Community Health Center (MCHC) was preparing to move into a new 50,000-square-foot, $34 million complex, Pyramid Technology Services was working nearly round the clock to help restructure and set up the customer’s new technology environment.
The 40-year-old community health facility, now the largest employer in Mattapan Square and funded in part by a federal grant, has doubled in size and tripled its capacity to serve patients in Mattapan, Hyde Park and surrounding Boston neighborhoods.
Earlier in summer, MCHC selected Pyramid Technology and purchased 120 desktops, monitors, servers and networking gear. At this point, the extensive planning and procedures for upgrading applications and servers along with operating systems evolved. As moving day approached, Pyramid disassembled equipment from the old address, then upgraded and re-installed both old and new technology at the1575 Blue Hill Avenue location — all in a weekend.
All the while, the project scope was expanding to include a new data center for the customer. MCHC talked about its high availability data needs for a very large patient population and the importance of access to Boston Medical Center.
Partnering with network communications provider Windstream, Pyramid co-located both new and old servers and storage on the premises, and implemented an investment in virtualization that leads to improved business and operational agility.
Pyramid configured a state-of-the art 24/7 data center with brand new physical servers and virtualized servers, routers, switches, desktops and other related technology equipment and helped coordinate the networking and communications. The goal is to ensure MCHC stays in continuous communication with Boston Medical Center and its electronic medical records system — a critical factor in serving the expanding patient population.
“Having a cohesive team of health center staff and dedicated service and equipment vendors was key to the success of Mattapan Community Health Center’s move to their new LEED Silver Certified health center facility. Pyramid Technology Services, stood out as a true partner in the process,” says Adrienne Benton,project manager/transition planner, Onyx Spectrum Technology, Inc.. “Pyramid was responsible for providing the equipment, supplies, manpower and subject matter expertise to support the planning, and implementation of a modernized data center, telecommunications and desktop systems.”
“Mattapan Community Health Center is a leader in the community,” says Joel Nimar, President of Pyramid Technology Services, “and we are pleased to have played an integral role in their expansion and the creation of a state-of-the-art data center. They have revolutionized the way they do business while meeting new federal requirements.”
“The data center installation went smoothly and we had the right people on hand,” explains Nimar.”Everything was up and running when they opened for business on Monday. At Pyramid, we work hard asan independent technology provider to bring the technology and people together. The new data strategy and IT assets will help Mattapan Community Health Center benefit from a more seamless communication process.”
“The Pyramid team was always ready to add value wherever they could,” adds Benton, “and was able to bring in extra resources to meet critical deadlines to benefit the client. Most importantly, the Pyramid team was easy to work with.”
Since the move, Pyramid continues to consult in best practices for data backups, redundancy and other critical pain points for businesses like MCHC that require special compliance like HIPAA.
Value. Expertise. Trusted IT Partners.