Computer systems and IT applications necessitate staff time, labor costs and project-related expenses, but a managed service provider offers extraordinary cost-value benefits, remote monitoring and technical expertise. You can slash your operating costs and provide better onsite services by using our suite of managed services. Unlike in-house management, our services make it easy to budget accurately, eliminate IT risks and concentrate on your core business operations instead of devoting time and resources to onsite services and external-device remote monitoring.
Our managed services include a dedicated Device Manager, Service Center and Onsite Manager that monitor your IT services proactively to identify potential problems before they damage your reputation or cost you money in downtime and repair bills. Our services stabilize your IT assets and monitor them 24/7. The following table provides a summary of benefits:
|Device Manager||Service Center||Onsite Manager||Proactive Management|
|Allows better security on remote devices.||Monitors multiple applications and devices that ensure continuity and fast responses.||Manages any service or site with an IP address.||Identifies potential problems before they cause you to lose business.|
|Works for home PCs, mobile laptops and remote servers.||Configures advanced services.||Handles environmental controls, faxes, printers, internal and external sites and specialized equipment.||Diagnoses problems instantly and accurately.|
|Allows administration from Windows 7 PCs for people who don’t have servers.||Provides reports that show exactly how campaigns are working.||Controls computers so that you can concentrate on business.||Enables remote remediation of problems to reduce downtime and conserve resources.|
Your expenses without managed services could prove unpredictable at best and risky to your economic survival in a worst-case scenario. Downtime caused by a virus, security breach, routine maintenance or a technical failure could damage your reputation, generate fines and penalties and cause you to lose business. Remote devices and unmanaged desktop PCs generate emergency expenses, lost-opportunity expenses and reduced productivity that cost IT businesses an average of $4,000 per year according to a Gartner study on the issue. Cost of ownership is generally 42 percent higher for companies that manage PCs internally and 29 percent higher for companies that don’t manage laptops and mobile devices.
Managing multiple services through a centralized connection allows faster growth, cost savings and greater productivity so that you can meet your business goals. Flexibility and reliable monitoring will free you from worrying about staff vacations, service reliability and unexpected natural disasters. Our services help you concentrate on what makes your business unique, and you can optimize and stabilize your spending on monitoring, maintenance and upgrading expenses.
Numerous studies and IT professionals agree on two key points: managed services provide lower yearly management costs and protect IT assets more efficiently. The Computing Technology Industry Association conducted a study that indicated 96 percent of servers and devices took longer to repair when not monitored by remote services. End-users experienced longer downtimes 88 percent of the time according to the CompTIA survey.
Our managed services check for malware, viruses, worms, spam and other security threats to protect your data with onsite services, remote monitoring and affordable, predictable pricing. The managed service provider has become increasingly essential to assure security and legal compliance in complex computing systems and networks. Governments have adopted regulations to protect privacy and business-reporting integrity. Small- and medium-sized businesses face increasing legal and fiduciary risks from compliance issues that our managed services address. More businesses choose to focus on their own specialties instead of computing issues, so investigate the benefits of getting 24/7 monitoring, notifications and alerts and predictive and proactive IT services management.