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Call Center Support

Increase you productivity and receive immediate support and expert assistance by contacting Pyramid’s US-based Call Center and Support team . One phone call will connect you with our readily available technical account managers who will assist you with any issue you are experiencing. Our help desk call center support is available 24×7 and our senior-level technicians are committed to providing the highest levels of customer service.

Pyramid’s Call Center Support includes:
  • A single point of contact with in-house Technical Account Manager (TAM)
  • Manage service calls from inception to resolution
  • Help Desk is 24 hours a day, 7 days a week, 365 days a year
  • TAMs are cross-functional level 2-3 skills, with an average 5-15 years experience
  • TAMs are trained to the highest levels, including OEM training and certification

Our knowledgeable TAMs are prepared to assist you with hardware, anti-virus, and system restore questions along with issues pertaining to both older and newer software versions.

Contact us for a customized quote 877-289-7874.