Highly-Skilled IT Resources When You Need Them.

Having the right people on your team is an important part of your IT solution. However, turnover, limited funds, new projects, and the rapid advancement of technology can make it difficult to maintain an effective team

Pyramid Technology Services provides technical expertise to fill gaps in clients’ immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill-base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor at a variable cost. We can help you find the right candidate for the job.

Whether your IT initiative will last a month or a year, or you need a single IT resource or a whole team, we can quickly provide you with a candidate that has had direct experiences in your industry, and with the systems and technologies you require, including but not limited to:

• • Help Desk Specialists – Provides support either at Level 1, 2, or 3. Handles calls from end users ranging from simple password questions to complex system issues. Provides quick resolution with a dedicated customer service attitude.

• • Senior Server Technicians – Responsible for the installation, configuration, and maintenance of large, highly utilized servers to maximize reliability and recoverability. Installs, configures, and maintains the server environment. Analyzes and resolves problems associated with server hardware and applications software. Detects, diagnoses, and reports server problems. Sets up user accounts on company’s servers and runs necessary system backups.

• • Network Specialists – Responsible for the installation, modification, testing and servicing on data communications network equipment. Provides connectivity and network support to all network, services, company, and customers. Performs analysis of software, hardware, and network connectivity and network support to all network, services, company, and customers. Performs analysis of software, responds to assignments involving the installation, repair, and maintenance of network equipment. Conducts analyses and prepares reports on design and evaluation of current and future network development.

• • Security Engineers – Specialists in assessing, designing, implementing and managing security issues regarding company information / data, networks, and Internet. Some certifications may include CISSP, CCSA, Security+, CCSP, CISA, CISM etc.

• • Project Managers – Responsible for ensuring the customer needs are satisfied by providing specific deliverables. Ensures good practices in standard methodologies and processes are used to deliver an integrated solution. Assigns and monitors work of team and staff, providing technical support and direction using standard methodologies and processes are used to deliver an integrated solution. The major emphasis is on coordination of staff, providing technical support and maintaining project direction. Requires 3-6 years of related work experience, or Bachelor’s degree, or technical training or equivalent combination of education and experience. Experience desired in various types of projects. May possess Project Management certification (PMI CAPM or PMP).

Contact us to help you with your IT augmentation needs.