Pyramid Technology Service, Inc. saves clients time and money through consolidating and managing multi-vendor support contracts.

Pyramid partners with the best service companies around the globe. We source from OEM, OEM-authorized and select third party maintenance organizations to build a service solution suited to your IT asset age and location. Tired of keeping track of multiple service agreements, renewal dates, and service call placement and escalation procedures?

Pyramid eliminates these normally time consuming inefficiencies through a single web portal. Our staff makes the processes of IT support agreement procurement, utilization, and renewals easier. We enable clients to see all important contract information, place service calls, escalate service calls, look up call history, request equipment additions and deletions, and order supplies. Plus, our dedicated team of customer service professionals monitors every aspect of contract administration and service delivery – so your team does not have to! Pyramid’s web-based tools make using and managing support contracts easier:

Use Pyramid’s online Request-A-Quote feature for time-saving (and money-saving!) contract pricing. Want to add a device to the master agreement? Simply access the Pyramid web site, provide model number, location, and coverage requirements, and Pyramid will respond with on-line pricing.