Posts Tagged ‘oem hardware maintenance’

  • How to Save Money on Hardware Maintenance

    Posted on: October 15th, 2014 by Joel Nimar

    Can you cut maintenance costs without sacrificing service or reliability?

    Hardware Maintenance

    Businesses reliance of technology is increasing every year. Hardware maintenance is one of the most important aspects of maintaining servers and networks that run a business. There is a way to cut these maintenance costs without sacrificing service or reliability.

    Follow these six tips of hardware maintenance and most businesses can expect to reduce costs of that maintenance by 20-60 percent, all without sacrificing service and reliability. These tips can also extend the life of older hardware systems and reduce the need for expensive upgrades.

    1.) Audit Your Hardware

    Many customers pay for maintenance on equipment that is no longer deployed. Pyramid can do a physical audit or use auto discovery tools to help find equipment that is no longer in service. Sometimes a piece of equipment is still paid for under a service contract but not being utilized. By removing the hardware, not only will you save maintenance costs but electric and cooling as well. If possible, schedule an audit of your hardware and your maintenance contract annually.

    2.) Evaluate Service Level Requirements

    A business can always save money by evaluating the service levels needed. Service providers will try to contract for as much service as possible, even if that service isn’t needed. Periodically check your bill for miscellaneous charges or services you didn’t order. Mix and match service levels depending on your needs, not the OEM or Service provider.

    Try dividing your hardware list into two categories, high priority and normal. Any equipment on the high priority list should get the best service coverage possible within your contract. This includes production servers that need to be up and running 100 percent of the time like an e-commerce or a server that monitors your plant. Reviewing your bill atleast annually can save you money

    Anything on the normal priority list can have a lower level of service in your maintenance contract. If you have multiple development servers, you don’t need to have 24/7 protection on them. Other equipment will fall into this category. Moving items off the high priority list still gives you coverage and still meets the business objective.

    3.) Stock Spares

    There are a number of small hardware items that most service contracts cover, but don’t need to. Monitors, disk drives and other small devices are very easily customer installable anyone on staff and can get you back to business faster and saves money. You don’t need an expensive service call just to swap a drive — as long as you have a spare. Plus, a handful of spares in storage, work as adequate backup against the potential failure of dozens of devices, which is a huge expense in a service contract. Plus, if none of the drives fail over the course of a year there is no cost to keeping them for the next replacement need.

    4.) Get a Quote from a Third Party Maintenance Provider

    Manufacturers may charge more for maintenance because they have more internal costs to cover. Third Party Maintenance companies are focused on one thing: providing maintenance at prices low enough to attract customers. Since they have lower costs, they can charge less. It is worth the effort to get a quote from a third party maintenance provider to keep your old hardware living long past the days the OEM would service it. Many TPM provide legacy hardware support long after the manufacturer has discontinued support.

    5.) Consolidate Maintenance Contracts

    Customers tend to have multiple service agreements from many manufacturers By consolidating those service and maintenance contracts it can make a supervisor’s job happy, accounting’s job easier, and it is likely that a volume discount reduce expenses.

    6. Preventative Maintenance

    Heat can destroy a computer. Manufacturers designed systems to dissipate heat, but sometimes the systems can get too hot because dust will clog the power supplies and airflow cannot occur as the computer was designed. Fans and power supplies die and either people don’t recognize that or forget to replace them, creating yet more heat problems. Items are placed behind computer equipment which blocks airflow. Carefully examining your datacenter to look for fans that don’t work, or paying attention to the smells that indicate electrical burning, noticing the discoloration of plastic or humming sounds that are not natural for computers can all save money and increase the longevity of your IT assets in the long run. Finding these mistakes before a CPU is completely burned out can save money.

    It isn’t always easy to find ways to save money in a business. You can improve your IT operations by streamlining service, finding parts that can be eliminated, and saving wasted manpower can be a great opportunity to boost the bottom line. Your are not alone. Pyramid Technology Services to here to help. Contact us with your questions or a no obligation quote today.

  • Do You Really Need to Upgrade Your Server?

    Posted on: September 22nd, 2014 by Joel Nimar

    Upgrade Your ServerIf you speak frequently with your OEM server representative, you’re probably used to hearing that it’s time to upgrade. In fact, it can sometimes seem like you can’t go more than a couple of years without needing to upgrade your servers, a process that can be both expensive and time consuming.

    If you’ve recently had this conversation with your server representative, you may understandably find yourself wondering, “is an upgrade really necessary?” While the rep may assure you that, yes, it’s entirely necessary to ensuring the success of your information technology department, the fact remains that it may not be as urgent as he or she is making it out to be.

    Why So Many Upgrades?

    There are good reasons to upgrade your servers from time to time. Sometimes, upgrades are necessary for performance or security enhancements. Other times, an upgrade can help allow you to take advantage of the latest options. However, it’s important to understand that not all upgrades are necessary for the businesses to operate at peak efficiency.

    Consider the main reason your OEM server rep wants you to update. While he or she may assure you that it’s for the good of your business, at the end of the day, you’re the customer. The more upgrades they release, the more money they make. After all, upgrading a server is never cheap and can have unintended consequences like non supported older options.

    This is exactly why it’s so important for you to assess your current situation to determine whether or not this is a good time to upgrade. After all, it’s ultimately your choice.

    Deciding When an Upgrade is Needed

    The first step to making a decision is to assess your current servers. Try asking yourself the following questions:

    • do the current servers support my businesses mission?
    • is the current server infrastructure reliable?
    • have I noticed any changes in performance lately?
    • could the money to upgrade be better spent elsewhere?
    • Do my software vendors support this new hardware/operating system?

    If it seems like your current servers are “serving” your interest just fine, then you can probably pass on the upgrade and be fine for at least another year or two. As a result, you’ll save yourself the money and hassle that would be required to change your servers.


    Contact Pyramid Technology Services to learn how you can best maintain and support your older or end-of-life / end-of-service datacenter equipment.